Call Center Customer Service Representative Job at Russell Tobin, Columbus, OH

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  • Russell Tobin
  • Columbus, OH

Job Description

We’re Hiring: Call Center Customer Service Representative

📍 Location: Columbus, OH (Hybrid)

📅 Contract: 6–12 months (Contract-to-Hire)

💲 Pay: $19.00–$19.16/hour

Are you an experienced call center or customer service professional who enjoys helping customers and resolving issues in a fast-paced environment?

This is an opportunity to support clients at a leading financial services organization , delivering high-quality account support and building long-term career stability.

✅ What We’re Looking For:

  • 1+ year of call center or customer service experience
  • Experience handling high-volume inbound calls
  • Strong communication, active listening, and problem-solving skills
  • Comfort working with account information and following procedures
  • Banking, financial services, or regulated industry experience is a plus
  • Associate’s or Bachelor’s degree in Business, Finance, or a related field preferred , not required

💼 What You’ll Do:

  • Handle inbound calls to support customers with account-related inquiries
  • Provide accurate, professional, and timely service
  • Research, troubleshoot, and resolve customer issues
  • Document all interactions clearly and accurately
  • Meet individual and team performance metrics

🌟 Why Join Us?

  • Work with a well-known financial institution
  • Structured training and ongoing support
  • Fast-paced, team-oriented call center environment
  • Opportunity for contract-to-hire conversion based on performance

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

👉 Apply now to take the next step in your customer service career!

Job Tags

Contract work,

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