Customer Care Representative Job at ACL Digital, Nashville, TN

bUlyRjNKaS85NEh2ejhtalBubHh6RUl3UUE9PQ==
  • ACL Digital
  • Nashville, TN

Job Description

About the Position:

Customer Service Representative

Nashville, Tennessee 37243 - Hybrid

Key Responsibilities

Assist in coordinating and communicating schedules to internal/external Clients.

Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.

Timely management of casework, including proper documentation and case resolution.

Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.

Work efficiently / effectively in multiple databases to extract information.

Attend workgroup meetings and participate in discussions.

Assist leadership team, as necessary.

Requirements and Skills

Must have a bachelor’s or associate degree.

Customer service or call center experience a plus.

Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).

Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.

Excellent verbal and written communications skills.

Keen attention to detail and adherence to deadlines.

Strong time management, note-taking, email organization, and distribution skills.

Critical thinking and problem-solving skills.

Job Tags

Similar Jobs

ACL Digital

Video Editor / Animator Job at ACL Digital

 ...Title: Video Editor / Animator Multimedia Designer (Sr. Staff) Location: San Diego, CA (92121) Type: Contract | On-call / As-needed...  ...paced, collaborative environment. What youll do: Plan, edit, and produce high-quality video and animation content Create... 

Insight Global

Process Engineer Job at Insight Global

 ...Position: Process Engineer Duration: 1 year contract on-going contract, renewed annually Location: Cleveland, OH Must Haves...  ...discrete event simulation for constraint analysis; work with Industrial Engineers (IE) to assess and improve throughput. Purchasing... 

TransPerfect

Freelance Court Interpreters in New Hampshire Job at TransPerfect

We are currently looking for court certified or qualified interpreters for court procedures across different cities in New Hampshire, for several languages. There can be multiple interpretation assignments a month as from early 2026 and onwards. The great majority of...

Massachusetts General Hospital

Registered Nurse Job at Massachusetts General Hospital

 ...Clinical Research Nurse Diabetes - MGH Seeking an experienced RN for the Faustman Immunology Lab located at Massachusetts General...  ...with an interest in clinical research. Benefits eligible part-time 32-hours with a potential for full-time. 100% onsite and predominately... 

Macro Meal Prep SD

Prep Lead- (Assistant Chef) Job at Macro Meal Prep SD

 ...Location: Downtown San Diego Employment Type: Part-time (2 Days ONLY) Reports To: Head Chef...  ...Us: Macro Meal Prep San Diego is a fast-growing meal prep company committed to providing...  ...of the kitchen. Youll help lead food preparation and packaging for large-scale...