Job Description

Contract: 6-month contract with the option to extend to one year; potential for permanent hire

Location: Onsite preferred

Must Haves:

• Minimum 3 years’ experience in facility or building maintenance (preferably in a multi-unit retail environment) with strong technical knowledge and understanding of industry trends.
• High school education required; any suitable combination of education and experience will be considered.
• Proven problem-solving and decision-making abilities.
• Ability to prioritize and manage a large volume of projects and details in a fast-paced environment.
• Availability to travel as needed.

Day-to-Day Responsibilities:

This position is responsible for managing the resolution of facility-related repair and maintenance issues across company-owned or leased properties, ensuring a safe, secure, and comfortable environment for customers and team members.

1. Manage the repair and maintenance program for all locations within the assigned territory. (40%)
2. Manage landlord maintenance issues, including dispute resolution to ensure repairs are completed as required under lease agreements. (10%)
3. Analyze the root cause of reported facility issues, establish scope of work and specifications, engage vendors, manage the bid process, and recommend expense approvals for repair resolution. (10%)
4. Verify invoices for accuracy, confirm completion of contracted repairs, ensure warranty adherence, and validate accounting codes and approvals to ensure timely and accurate payment. (5%)
5. Collect and maintain complete documentation—emails, calls, contracts, approvals, warranties, completion results, and invoices—to ensure accurate recordkeeping of all repair activities. (15%)
6. Communicate and coordinate with store teams, field personnel, internal departments, and corporate stakeholders to provide support, ensure timely repair completion, and manage expense allocation. (10%)
7. Research and verify competitive pricing across service industries (HVAC, plumbing, electrical, structural, asphalt, concrete, flooring, roofing, general facility components) to ensure cost efficiency and value engineering. (5%)
8. Develop and expand vendor networks to improve performance and reduce costs. (5%)

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