Front Desk Associate Job at Bernard Nickels & Associates, Austin, TX

bm9uTDM1Kysvb3JyeU1tbVBIeDN4MFU4UkE9PQ==
  • Bernard Nickels & Associates
  • Austin, TX

Job Description

Job Title: Front Desk Associate

Type: Temp

Start Date: 12/15/25

End Date: 6/19/2026

Location: Austin, TX - Fulltime hours, 100% onsite

Pay Rate: $30.00/hour

Position Summary

Oversee the daily tasks and responsibilities of the office arrival area/desk.

Serve as the first point of contact for guests and visitors.

Exude professional and welcoming demeanor, process requests quickly and effectively, and clearly understand and execute security measures as needed.

Creates an overall experience for customers and guests that is positive and supportive.

Key Relationships

Local office client services and operations leadership, hospitality/facilities supervisor, and team members.

Assist client service staff in resolving hospitality-related issues and questions.

Collaborate with team to ensure consistent delivery of office services in accordance with team standards.

Qualifications

  • Minimum 2 years of relevant experience in a corporate office environment or related experience in hospitality and/or workplace services delivery desired.
  • Prior experience in reception or office services related background preferred.
  • Service-oriented demeanor.
  • Positive, professional attitude and presence with the ability to provide excellent customer service and interact with many levels both inside and outside of the organization.
  • Ability to maintain poise and professionalism in a fast-paced environment.
  • Flexibility to work different schedules and in conjunction with team members' schedules and the ability to work overtime when needed.
  • Excellent verbal and written communication skills.
  • Ability to work independently and in a team environment.
  • Familiarity with Microsoft Office software, particularly Word, Outlook, and Excel.
  • Performs other duties, tasks, and special projects as required or as assigned by the management team.

Responsibilities

  • Professionally greet and direct all visitors and serve as a point of contact.
  • Promptly and professionally answer and manage all incoming calls and relay messages.
  • Maintain the arrival area and assist in supporting areas around the lobby as needed
  • Use necessary applications and systems such as Service Desk to track internal workflow.
  • Coordinate guest lists for security and maintain knowledge and other guest document protocols.
  • Adept at using all features of telephone system and voice mail.
  • Ensure coverage for the arrival area/desk and work closely with backups on a continued high level of support.
  • Work on special projects and other duties as needed or directed.
  • Team with other team members so that a professional level of client service is maintained, executed, and seamless.
  • Collaborate with hospitality/facilities supervisor to identify and resolve client service challenges.
  • Assist clients in reservation support for meeting rooms and workspaces.
  • Provide check-in, check out, and reservation support and troubleshooting to local staff and guests.
  • Generate daily system reports required to effectively manage programs.
  • Comply with requirements for meeting set-up and last-minute modifications and execute them in a professional manner.
  • Accepts catering deliveries and reconciles orders against delivery; assists with set-up.
  • Prepares meeting spaces by configuring rooms according to customer’s request; providing meeting support supplies; assisting with audio-visual equipment set-up; accepting catering deliveries, etc.
  • Tears-down meeting space by ensuring clean-up of food and supplies; cleaning whiteboards, collecting materials left behind and disposing or storing as appropriate, etc.
  • Prepares and maintains the physical space, teaming rooms, and conference rooms.
  • Restocks supplies and ensures the space is neat, organized, and ready for use (either daily or as turnover occurs).
  • Collaborates with the facilities team to report lighting, carpet, wall, etc. repairs.
  • Identify, prioritize, and resolve issues in a proactive manner.
  • Ability to lift 50 pounds

Job Tags

Full time, Temporary work, Work at office, Local area,

Similar Jobs

ROCS Grad Staffing

Air Import / Export Specialist Job at ROCS Grad Staffing

 ...Job Overview We are seeking an International Air Import / Export Specialist to join our dedicated Logistics Division. In this essential role, you will develop and maintain strong client relationships, manage all shipment-specific import and export processing for critical... 

James Search Group

Litigation Associate Job at James Search Group

 ...firm offers an outstanding platform for attorneys to build their careers. About the Role...  ..., discovery responses, and other legal documents Participate in depositions, court...  ...collaboration with senior attorneys Review and interpret applicable laws, rulings,... 

University of Alaska Fairbanks

Gallery Assistant - UAA Department of Art Job at University of Alaska Fairbanks

 ...The Department of Art is looking to hire a motivated student to be a Gallery Assistant. A successful candidate will be supporting exhibition programming in the Kimura Gallery in the Fine Arts Building and the Arc Gallery in the Consortium Library. This is a great opportunity... 

Johns Hopkins Howard County Medical Center

Director of Food Services Job at Johns Hopkins Howard County Medical Center

 ...Job Responsibilities: Reports to the VP of Food and Culinary Services of the Johns Hopkins Health System (JHHS) with an indirect reporting line to the appropriate JHM Affiliate Hospital Leader. Provides leadership to the Food Services Department through overall planning... 

Russell Tobin

Software Engineer II Job at Russell Tobin

 ...AI SW Integration Engineer (NO C2C) Hybrid role in San Diego Office Contract with 4 months with the possibility of extension for...  ...Development and surrounding technologies such as RAG & MCP Experience integrating tools or databases using REST APIs or webhooks...