Job Description

Job Summary

The GME Quality Improvement (QI) Coordinator will primarily assist the Manager of GME Research in the implementation and management of GME quality improvement processes, training opportunities, collaborative partnerships, department data tracking as directed, in order to meet the department goals. In addition, the coordinator is responsible for coordinating resident quality improvement projects in accordance to DMAIC (Define the problem, measuring, Analyze, Intervention, Control).

Minimum Job Qualifications

• Licensure or other certifications: Lean Six Sigma Green Belt Certification (or completed within 6 months of hire)
• Educational Requirements: Master's Degree in Business, Healthcare Administration, Nursing, or related field
• Minimum Experience: A minimum of 3-5 years of experience with project management, quality improvement, patient safety, or related experience.
• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:
• Preferred Educational Requirements:
• Preferred Experience: Healthcare experience
• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Advanced skills in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, WebEx).
• Comprehensive knowledge of Lean Six Sigma methodology for continuous improvement.
• Ability to effectively organize and prioritize work demands in a dynamic, fast-paced environment.
• Strong interpersonal and customer service skills including the ability to motivate others.
• Ability to work effectively with all levels of individuals
• Knowledge of ACGME QI Project requirements
• Ability to work autonomously and collaboratively
• Demonstrated evidence of exceptional organizational skills
• Ability to think analytically and display effective brainstorming ability and creativity
• Excellent written and verbal communication skills; must be able to communicate effectively with all levels

Essential Tasks and Responsibilities

• Develop and maintains knowledge of scholarly activity pathways in GME and associated institutional requirements.
• Contribute to the development of training, tools, and process documentation for both the department and for assigned projects.
• Coordination with program coordinators, faculty, & residents to collect and update data on project status, potential roadblocks on projects, or other needs in order to provide status reports to GME Manager of Research.
• Collaboration with the GME Research and QI data team in coordination of, and training for department resources such as Slicer Dicer, EPIC Enhancements, Qualtrics, Zotero (Training provided)
• Facilitating or assisting with QI skills workshops and work sessions
• Support QI project tasks such as proposal development, data collection, initial data analysis (quantitative and qualitative), and development of manuscripts for publication
• Creation & maintenance of QI Project log
• Maintenance of GME QI Webpage & Hardwired monthly newsletter
• Assist with GME QI / PS Simulation and other CORE Sessions
• Coordination of Resident QI Presentation Day activities and speaking events
• Development of QI Curriculum for the development for resident and fellow physicians and other learners
• Other projects and activities as directed in order to meet department goals
• All other duties as assigned.

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