IT Support Engineer I (Tier 1 Support) – Project-Based
Location: Englewood, CO
Duration: 4-Months
Overview:
The IT Support Engineer I provides first-line technical support for client employees across retail stores, dealerships, call centers, distribution centers, and corporate offices. This entry-level role focuses on incident triage, basic troubleshooting, and delivering exceptional customer service through the ServiceDesk. Working under direct supervision, the engineer ensures quick and accurate resolution of common IT issues while maintaining a professional, customer-centric approach.
Project Focus:
This position is primarily dedicated to supporting a project that involves replacing thin clients across multiple locations.
Key Responsibilities:
Qualifications:
Work Environment:
Compensation: $28-32/hr
Benefit Offerings:
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
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