Job Description

Job Title: Network Administrator

Position Summary:

CommuniCare Health Services is seeking a skilled and experienced Network Administrator to support the design, implementation, and maintenance of our corporate network infrastructure. The ideal candidate will be responsible for ensuring the stability, security, and optimal performance of all LAN/WAN systems in accordance with company policies and industry best practices.

Key Responsibilities:

• Administer and maintain LAN/WAN network services, ensuring adherence to organizational standards and policies.
• Evaluate network requirements and develop plans for new hardware installations or modifications to existing infrastructure.
• Coordinate and implement network hardware and software upgrades across multiple locations.
• Identify, troubleshoot, and resolve issues related to network performance, connectivity, and reliability.
• Monitor network performance through regular analysis and tuning; ensure uptime and minimize downtime through proactive maintenance.
• Collaborate with third-party vendors to resolve complex network-related issues.
• Work collaboratively with internal IT staff to deliver high-quality technical support to end users.
• Maintain the confidentiality and integrity of all data accessed, processed, or stored within the network systems.
• Create and maintain documentation of network configurations, issues, and resolutions.
• Participate in on-call support rotation and respond to emergencies as required.
• Perform additional duties as assigned.

Additional Responsibilities:

• Provide technical support and guidance to staff in other departments.
• Oversee the installation of network hardware and software.
• Assist in the training and onboarding of new IT department personnel.

Qualifications:

• Proven analytical and problem-solving skills in a fast-paced IT environment.
• Associate or Bachelor's Degree in Information Technology or a related field preferred; equivalent professional experience will be considered.
• Minimum of 2 years of experience in network design or supporting network architecture.
• Practical experience with network infrastructure, routing, and switching.
• Hands-on experience with physical installation of network equipment and cable management.
• Proficiency with Active Directory and Microsoft enterprise applications.
• Experience with firewall configuration and management (Barracuda CloudGen preferred), VPN implementation, and network security best practices.
• Familiarity with VMware vSphere and virtualization technologies.
• Experience with SAN or storage virtualization using iSCSI.
• Knowledge of Dell and HP server hardware.
• Exposure to networking hardware from Cisco, Enterasys/Extreme, Barracuda, and Aruba.

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