Job Description

624661

Our client, a leading Medical Device company in Sturtevant, WI, is looking for a Product Surveillance Associate to play an integral role in post market compliance with following global regulations.

Required Skills:

• Bachelor's degree required
• 0-1 years of experience withing a regulated industry
• Quality Assurance experience preferred

Responsibilities:

• Work with minimal supervision and requires a high degree of interaction with customers, health care professionals and employees at all levels within the organization.
• Reviewing product evaluation reports from field service technicians.
• Processing the field inquiries received by phone, electronic or verbal correspondence in accordance to applicable SOP(s).
• Provide technical support and remote troubleshooting guidance as needed.
• Conduct follow up activities to be able to close records in a timely manner.
• Complete investigations which may include execution of product returns and subsequent evaluations, reviews of manufacturing records, and assuring proper approvals are obtained as part of closures.

***Compensation within this range will be commensurate with level of experience***

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