Job Description

Strives for excellence by adhering to the highest standards and best practices in IT. Conducts thorough research, analysis, and design of applications and data solutions tailored to meet the organization’s needs, ensuring seamless integration with both current and future systems. Collaborates with senior engineers to develop innovative solutions for existing challenges and new opportunities. Additionally, provides robust application support.

The ideal candidate will have experience in application and data analysis, as well as computer programming. They must possess strong written and verbal communication skills, be adaptable to changing directions, and have experience coding solutions using modern technologies. Additionally, they should be capable of producing effective solutions and willing to assist wherever needed.

Primary Duties and Responsibilities

• Assist in evaluating software and updates for existing applications.
• Support senior engineers in developing application and data solutions.
• Help gather and document user requirements.
• Perform basic analysis of applications and data under guidance.
• Assist in drafting documentation for systems and processes.
• Participate in assigned IT projects as a contributing team member.
• Perform routine backups, restores, and basic system maintenance tasks.
• Run simple queries and assist with data extraction as instructed.
• Collaborate with the IT team during SDLC activities where appropriate.

Secondary Duties and Responsibilities

• Assist Desktop support in resolving issues.
• Use external information to research and resolve issues when needed.
• Password resets and administration of computer systems

Basic Qualifications

• Excellent communication and customer support skills.
• Solid understanding of programming fundamentals.
• Be familiar with SQL, Python, or JavaScript.
• Knowledge of Windows and Linux operating systems.
• Knowledge of basic database structure and data analysis.
• Time management skills to work on multiple issues and projects concurrently.
• Cross functional teamwork skills
• Attention to detail and proper documentation.
• Possesses analytical/critical thinking skills.

Preferred Qualifications

• Experience in a regulated industry with understanding of its data best practices
• Experience with Microsoft Office 365, SharePoint, Power BI, and Power Apps
• Programming background with experience in SQL, Python, JavaScript, .NET, or Crystal Reports, and willingness to learn other languages as needed.
• Knowledge of development best practices in cloud environments
• Experience using, building, and testing APIs.

Required Education and Experience

• Bachelor’s degree in computer science or information technology or equivalent work experience

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