Job Description

Job Title : NG911 - Specialist ESINET SME

Labor Category: Specialist 3

Location : 2 MTC Brooklyn NY

Job Type : Contract

Work schedule: Normal business hours Monday-Friday 35 hours/week (not including mandatory unpaid meal break after 6 hours of work.

Duration: 6 Months

Job Description /Justification

We are looking for a NG911 -ESINET Subject Matter Expert (SME) needed to continue the project work for the Class 1/2/3 and Call Handling upgrades of the Next Generation 9-1-1 emergency call system and provide expertise and technical knowledge during the configuration, and test phases.

NG911 - Specialist ESINET SME

• Provide descriptive Network details of the ESInet infrastructure for the PSAP.
• Identify the standards-based NG9-1-1 core functionality.
• Participate Class 1 ESInet network breakout session meetings to define ESInet architecture between PSAC1 and PSAC2 per NENA/APCO standards.

SCOPE OF SERVICES

NG911 - Specialist ESINET SME

• Provide descriptive Network details of the ESInet infrastructure for the PSAP.
• Identify the standards-based NG9-1-1 core functionality.
• Participate Class 1 ESInet network breakout session meetings to define ESInet architecture between PSAC1 and PSAC2 per NENA/APCO standards.

MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered – MINIMUM OF 12 YEARS EXPERIENCE:

• Disaster Recovery and Redundancy:
• Designing and implementing redundant systems for disaster recovery.
• Creating and testing contingency plans for network failures.
• VoIP (Voice over IP) Systems:
• Implementing and maintaining VoIP systems for voice communication.
• Understanding of SIP, RTP, and other VoIP protocols.
• Networking Protocols and Technologies:
• Proficiency in TCP/IP, UDP, and other relevant protocols.
• Understanding of routing protocols (e.g., OSPF, EIGRP, BGP) for efficient data routing.
• A Subject Matter Expert in Enterprise Integration and design of Mission Critical 9-1-1 systems is a plus.
• Excellent communication and clear business writing skills as well as interpersonal skills.
• Minimum 12 years’ experience as a lead Engineer in the network technology domain.

DESIRABLE SKILLS/EXPERIENCE:

Emergency Communication Systems:

• Experience with specialized emergency communication technologies.
• Knowledge of systems like Computer-Aided Dispatch (CAD) and Emergency Medical Services (EMS) applications.
• A good understanding of Oracle SBC and B2BUA configurations and reference architectures
• CCIE certification or equivalent network system integration experience.
• Experience Firewall technology particularly Palo Alto Networks is a plus.
• Experience in methods and best practices in detailed engineering in voice and network development.

Team Collaboration: Working effectively with cross-functional teams.

Client Communication: Communicating technical information to non-technical stakeholders.

Learning Agility: Willingness and ability to quickly learn new concepts and technologies.

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