Job Description

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say, “parking is our industry, but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

The Spirit of the Position:

The Special Events Parking Manager oversees the parking operation for events under the direction of the Director of Operations to ensure 24/7 professional event management. As a company devoted to promoting an employee-focused leadership culture, the Event Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned event (s).

Principal Job Duties:

• Promoting a people-first leadership model by providing the resources that allow employees to grow and thrive.
• Creating a customer-centric culture that encourages and celebrates a team that values being approachable, knowledgeable, helpful, and engaging.
• Identifying high potential employees to support the organization’s continued growth.
• Aiding the establishment of a positive safety-oriented workplace environment.
• Advance a positive, organic, and flexible culture of safety.
• Oversee the Event department.
• Align processes, resource-planning, and department-specific goals with overall business strategy.
• Monitor key performance indicators and make operational adjustments when necessary to ensure success.
• Understand and ensure compliance on all requirements within contractual agreements between LAZ Parking and clients.
• Identify targeted areas of improvement and implement effective, data driven solutions to improve the business.
• Assist in the develop short- and long-term strategic plans based on event knowledge and data analysis to further the business’ vision.
• Prepare, track, and manage events and initiatives throughout the year, including task management, weekly update meetings, and issue escalation.
• Manage staff, including scheduling, assignments, payroll processing, coaching, and staff development.
• Work with Event Venue to track events that impact parking.
• Implement and complete projects, programs, and initiatives based on event needs.
• Organize and manage the oversight of event operations. - Additional duties as assigned.

Experience:

• 1+ years in a management role.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
• Parking and Event management experience is preferred but not required.
• Ability to be flexible in schedule in order to meet operational needs. This may require occasionally working outside of regularly scheduled hours.

Skills:

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions.
• Excellent teambuilding and interpersonal skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.
• Ability to resolve conflict and problem solve.

Physical Demands:

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.

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