Job Description

Associate Account Managers

Position Summary:

The Associate Account Manager will partner with a Territory Sales Representative to maintain and grow business within a designated territory. This role focuses on developing relationships with current surgeon customers and accounts, supporting patient care, and achieving sales objectives with targeted surgeons and accounts.

Key Responsibilities:

• Develop and execute quarterly sales priorities and commitments.
• Build and maintain strong relationships with existing surgeon customers and accounts.
• Call on and close business with a specified list of surgeons and/or accounts.
• Provide regular follow-up and customer support to surgeons and their patients.
• Submit orders and documentation using the company’s CRM system.
• Conduct in-office or virtual fittings and applications of prescribed devices.
• Record device fittings and associated components directly in the CRM following each application.
• Maintain a high level of technical and sales proficiency to meet surgeon and patient needs.
• Submit accurate sales projections and reports as required.

Required Skills & Competencies:

• Adherence to all applicable laws, industry standards, and company policies.
• Ability to effectively promote and support products in compliance with product labeling.
• Understanding of insurance reimbursement and payer criteria.
• Strong consultative sales skills and ability to build lasting business relationships.
• Effective territory management using strategic planning tools.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and internet applications.
• Experience with CRM systems (e.g., Salesforce) preferred.
• Experience with Learning Management Systems (e.g., iLearn) preferred.

Education & Experience:

• Bachelor’s degree with 1+ years of dental or B2B sales experience preferred.
• Equivalent combinations of education and experience will be considered.
• Ability to quickly learn and articulate complex medical technologies using an evidence-based approach.

Travel Requirements:

• Up to 95% local travel within the assigned territory.
• Up to 10% overnight travel for sales meetings and trainings.

Compensation:

• $55k base $35k variable

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