Our Fort Lauderdale office currently has an opening for a career focused Member Services Representative who listens and leads with empathy. This opportunity is a great stepping stone for individuals looking to expand on their customer service excellence by breaking into the corporate world.
Our Member Service Representative team is responsible for the following:
• Delivering exceptional member support experiences
• Actively listening to member inquires/requests and respond with care via phone and email
• Serving as product knowledge experts including benefit coverage to members
• Building relationships and partnering with other departments to verify member requests regarding claims, payments, transport and enrollment
• Notating member accounts to ensure information is up-to-date
• Assisting with member fulfillment requests as needed
• Maintaining knowledge of current department standards and processes
Requirements
• 2+ years of prior customer service experience
• Basic data entry and computer skills
• Clear and respectful phone presence
• Ability to work onsite Monday-Friday at our Fort Lauderdale office
• High school diploma or GED equivalent
...The Director of Food and Beverage oversees all operational, financial, and culinary aspects of the restaurant, lounge, private events, and in-room dining, ensuring exceptional service, guest satisfaction, and staff development across all food and beverage areas. Responsibilities...
...Company Overview: Founded in 1974, DeSantis Landscapes is a nationally recognized, award-winning landscape contractor known for its integrity... ...We are currently seeking a skilled and client-focused Account Manager to join our team and nurture long-lasting relationships with...
...We have an immediate need for a Senior Mechanical Engineer in Boston, MA . Come join our team! We are looking to build... ...Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff...
...Safety Worxs is seeking a Spanish/English Bilingual Field Safety Specialist in McDonough, GA (30 miles SE of Atlanta, GA) to assist with... ...identify hazards, conduct inspections, deliver training, and support the prevention of incidents and injuries on the job site....
...Physician Assistant (PA-C) looking for a rewarding and high-paying career with work-life balance? Whether you're an experienced... ...mentorship, and support you need to succeed in post-acute and skilled nursing care. New Graduates Welcome Training & Support...