Job Description

Transportation Supervisor

Location: Columbus, OH

Schedule: Monday–Friday | 3:00 PM start time

Routes Covered: 18 routes servicing Pittsburgh, Cleveland, Buffalo and more

Blue Harlan is the recruitment partner to this growing distributor and wholesaler offering a strong culture and stability. Transportation Supervisor is responsible for overseeing daily outbound transportation operations for a high-volume wholesale and distribution network. This role manages approximately 18 routes across Ohio, Pennsylvania, and New York, ensuring on-time delivery, DOT compliance, driver performance, and exceptional customer service. The supervisor serves as the primary point of contact during the afternoon and evening dispatch window and plays a critical role in execution, problem-solving, and team leadership.

Key Responsibilities

Operations & Dispatch

• Supervise daily execution of 18 outbound delivery routes to Pittsburgh, Cleveland, Buffalo and more
• Utilize Omnitracs to monitor routes, driver performance, hours of service, and delivery status
• Ensure efficient route execution, on-time departures, and proactive resolution of delays or service issues
• Coordinate with warehouse leadership to ensure loads are ready and dispatched on schedule

Driver Supervision & Leadership

• Supervise, coach, and support drivers to ensure safe, compliant, and customer-focused operations
• Serve as the primary escalation point for driver issues during shift
• Conduct ride-alongs, performance check-ins, and corrective action when needed
• Reinforce company safety standards and expectations consistently

DOT & Compliance

• Ensure compliance with DOT regulations , including hours of service, driver logs, inspections, and incident reporting
• Review and address Omnitracs alerts related to compliance and safety
• Support audits, accident investigations, and corrective actions as required

Customer Service & Issue Resolution

• Act as a liaison between transportation, customers, and internal teams
• Proactively resolve delivery issues, missed stops, or service failures
• Maintain a strong customer-first mindset while balancing operational realities

Reporting & Continuous Improvement

• Track and report on KPIs including on-time delivery, route efficiency, safety metrics, and service performance
• Identify opportunities to improve routing, productivity, and driver engagement
• Support continuous improvement initiatives across transportation operations

Qualifications

Required

• 3+ years of transportation, logistics, or distribution supervisory experience
• Working knowledge of DOT regulations and compliance requirements
• Experience using Omnitracs or similar TMS/telematics systems
• Strong leadership, communication, and problem-solving skills
• Customer-focused mindset with the ability to handle escalations professionally
• Ability to work a 3:00 PM start time, Monday–Friday

Preferred

• Experience in wholesale or foodservice distribution
• Multi-state route oversight experience
• Familiarity with driver environments
• Strong analytical skills and comfort with performance metrics

Why This Role

• Stable Monday–Friday schedule with no overnight travel
• Key leadership role in a critical transportation operation
• Opportunity to lead drivers and impact service across multiple markets
• Fast-paced environment with autonomy and visibility

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